Made possible through an interconnected network of servers and datacenters, the RiCH Company and RiCH Computer Services (RiCHCS) specializes in providing system critical solutions for clients throughout the world.
The RiCH Company strives for an uptime of 100% and maintains an actual uptime of over 99.9991%--one of the highest uptimes in the industry. To maintain this uptime, the RiCH Company utilizes a mirrored server array that spans six datacenters in the United States and one in Canada. If one system goes down, a mirrored datacenter immediately picks up the connection, maintaining a client's access to their files, processes, and internet pages.
Unlike the majority of other providers, the RiCH Company owns all of the equipment used by the company, and a dedicated team of on-site support staff, network technicians, and customer representatives stand ready to address any issues that may arise.
Below is a list of the datacenters used by the RiCH Company, as well as the current status of each center. If an issue occurs at one datacenter, please check this page frequently for updates.
Chicago: All services running normally.
As the world's leading provider of network-neutral datacenter space, the Equinix center in Chicago stands as one of the RiCHCS primary centers.
Dallas: All services running normally.
The Tier 1 Databank datacenter connects to our primary systems located in Fort Worth to provide part of the RICHCS mirrored infrastructure.
Fort Worth: All services running normally.
The Tier 1 Savvis datacenter houses the bulk of the RiCHCS IT equipment and is recognized as one of the top datacenters in the country.
Indianapolis: All services running normally.
Acting as the primary hosting point for most RiCHCS Midwest clients, the nFrame datacenter is used for primary and secondary network support.
Milwaukee: All services running normally.
Located in a carrier hotel in downtown Milwaukee, the RiCHCS center provides roll-out and development support to all RiCH Company divisions.
Scranton: All services running normally.
Burst.net, a leading provider of budget colocation and dedicated datacenter space, provides mirrored backup to the RiCHCS array.
Toronto: All services running normally.
With a 100% uptime guarantee, the Peer 1 center allows RiCHCS to provide exceptional post-Patriot Act services to Canadian customers.